Ict Solutions
ICT (Information Communication Technology)
ICT Solutions portfolio includes:
- Voice & Data Networks
- Unified Communications
- Enterprise Solutions
- Data Center Solutions
- Network Management & Monitoring Systems
- Network Security Solutions
ICT Services
- Managed Services (Operations & Maintenance)
- Project Management
- Resource Provisioning
- Remote Monitoring
- NOC (Network Operations Center)
- Dedicated Help Desk 24x 7
Reliable ICT Businesses Solutions
VOICE COMMUNICATION:
Alcatel, CISCO
- IP PABX Solutions
- Unified Communication Solutions
- Contact Centers
Voice communication servers and appliances bring together business applications and converged voice, video and data communications to provide easy-to-use but rich functionality to employees. Proven call processing software that provides your organization with a unified communications engine, enabling you to implement advanced communications strategies.
Unified communication guarantees that each customer call reaches the right person; first time, every time on any available media like voice, fax, email etc. Every employee, wherever he or she is, can act as an operator or virtual agent while carrying on with his/her other tasks. This application gives employees control over how and when to be contacted, via a choice of devices – in the office, at home and when they are on the move.
CISCO
Mobile and teleworkers can enjoy the same intuitive communications from a remote PC or Mobile Phone. In this way, operators, contact center agents and other employees can combine and interchange their responsibilities to create an efficient workflow. Employees maintain control over their own calls and can route them to the operator or voicemail when necessary. At the same time, they can automatically provide valuable information to the operator and other colleagues about where and when they can be reached, thus avoiding unnecessary waiting. Instant Messaging between clients (and DECT and SMS Text Messaging) provides an alternative way of contacting a colleague while he/she is busy on the phone or in a meeting.
Contact Center application guides callers and routes email traffic to the best suited employee, reducing waiting time and improving staff motivation. Contact Center agents are also provided with additional information, such as the language in which to greet a caller.
SERVERS AND STORAGE:
HP, NetAPP, Fujitsu
- Server Consolidation Solutions
- Business Critical Servers
- Storage Consolidation Solutions
- Unified Storage Solutions
Customers now face the challenge of huge increase in data processing requirements which has resulted in servers being added faster than the IT environment can manage them, and if the legacy servers are under performing and difficult to manage, then the IT management should consider employing server consolidation as an effective way to reduce costs, power and space requirements and the management complexities created by server disparity and sprawl. As resource requirements grow, server farms and their associated costs grow along with them, highlighting the necessity for server consolidation. Server consolidation is a strategy for reducing costs, increasing utilization and improving the control of IT infrastructure by standardizing system management procedures, reducing the number of data centers, or reducing the number of servers. Netlogix being a partner of leading Server vendors offers cost-effective solutions for Server Consolidation and standardizing. For customers challenged by heterogeneous server environment supported by different vendors and platforms, Netlogix can provide efficient Server consolidation and standardization solutions .
Information is critical to the success of nearly every kind of business, and the rate at which information is being generated is increasing, in some cases, exponentially. Of course, this information unto itself is of no value if it cannot be accessed and used to benefit the business. Business information must be made readily available to the appropriate users and applications when and where it’s needed; central to that use scenario is the storage infrastructure upon which the information resides.
Netlogix facilitates organization with the ability to provide access to information to its users whenever it is required by providing turnkey Storage Consolidation Solutions. Our Objective for customers is to facilitate data backup and archiving for all subscribers in an enterprise, while minimizing the time required to access and store data. Other desirable features include simplification of the storage infrastructure, centralized and efficient management, optimized resource utilization, and low operating cost. We provide solutions on storage consolidation architectures for network-attached storage (NAS), redundant array of independent disks (RAID), and the storage area network (SAN).
Unified storage (sometimes termed network unified storage or NUS) is a storage system that makes it possible to run and manage files and applications from a single device. To this end, a unified storage system consolidates file-based and block-based access in a single storage platform and supports fiber channel SAN, IP-based SAN (iSCSI), and NAS (network attached storage). Netlogix being a partner for leading Unified Storage Solutions vendors, has the ability to provide the solution for organizations which could not afford having a separate SAN and NAS infrastructure. By providing single unified storage architecture we have reduced the data storage costs of organizations significantly. And the solutions are high scalable in nature whereby the infrastructure can be scaled to meet the increase in data requirement.
